Frequently Asked Questions
Everything you need to know about your order and our premium products.
What makes Collars & Co. shirts different from standard dress shirts?
Our signature shirts combine the comfort of a high-performance polo with the formal look of a stiff, structured collar. They are designed to be moisture-wicking, stretchy, and professional enough for the boardroom.
How long does shipping typically take?
Standard orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items in their original packaging. Simply use our online portal to generate a prepaid shipping label.
Are your products machine washable?
Yes, most of our products are machine washable. We recommend washing on a cold, gentle cycle and hanging them to dry to maintain the integrity of the collar and the fabric's elasticity.
How do I determine my correct size?
We provide a detailed sizing chart on every product page. Our shirts are designed with a 'Tailored Fit,' so if you prefer a looser feel, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Shop Pay.